Streamline your process for customer communication

You can integrate UniCom with other systems, such as CRM and customer service systems. We adapt, based on your needs. Thanks to this, there are many types of of processes that can be streamlined with the help of UniCom. Here are some examples:

  • Customer service: questions and answers with full traceability and control, which creates opportunity for proactive information managment.
  • Order processes linked to e-commerce and mail order: confirmations, passwords, delivery information, etc.
  • Customer communication: both mass communication and individual communication, as well as both manual and autogenerated dialogue.
  • Mobile marketing: offers and promotions.

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